More Fixes for Google Buzz Soon & Something about Automatic Suggestions
In this BBC News article, “Google admits Buzz social network testing flaws“, the tone of Todd Jackson, Gmail and Buzz product manager, finally sounds different from what he told New York Times earlier on.
“We realize that we didn’t get things quite right – we’re working extremely hard to fix this,” said Mr Jackson.
He said that “transparency and control” were “top priorities” and that users would “continue to see improvements”.
Asked if the Google founders – Larry Page and Sergey Brin – or any of the executive team would issue an apology for breaching their user’s trust, a Google spokesperson said: “Google has apologised – we’re very sorry for the concern we caused.”
There will be more fixes coming this week, and Google also consider to set up a separate site for non-Gmail users to use Buzz .
The main problem is from the idea that Google “wanted to provide a great user experience straight out of the box”, which led to create these automatic lists out from users’ contacts.
This is really a immature thought. Google has done some of these automatic things that really bother me a lot. For instance, in YouTube automatically set the language and the content based on the IP location, no matter what I preferred in the settings. I sent the complaints several times and finally YouTube put a message on the home page with an option to cancel it (one click). Before that, it was really frustrating*, 😡 with several steps, to change the language and location settings.
The point is that the automatic filter or suggestion is not for everyone. Some people may like that idea to use the service immediately out of the box as it is, but some people don’t. The service shouldn’t set the automatic selection as default. At least, they should explain what this automatic thing does and how it may affect your privacy, and ask whether the users want that.
I hope that Google really learn their lesson and start to be careful about the automatic stuff. 😐
Recently whenever I log in to my YouTube account, it asks me whether I want to link to my Gmail account or not, or another Gmail account. Every time I have to tell it: No, thanks. Why doesn’t it give me another option, “No. Stop asking me this question”? 🙄
PS: Before the launch, Google Buzz was tested internally in Google. Is that the reason why they didn’t think of the impact from the public exposure of user privacy?
See also my earlier response to Google Buzz.
* It is also because I only set Firefox to store the cookies for the sessions only, but I prefer this way in my browsers.